Guestbook

20.02.2010

Thank you very much for the very good service of the SPA-complex and warmth, kindness, comfort and coziness created by the personnel. We wish you further prosperity and success growth. We will definitely try to have such a good holiday again!

Feskov family

Kharkiv city

08.02.2010

The heart of our family was left at the 'Chale-Graal' hotel just after the first visit. We came here from the far North region city of Salakhard (over 6000 km away), we had a wonderful holiday of both body and soul, "just like at the best households of London and Paris". Thank you for the services and staff - the people are very caring and kind. Thank you very much!

Taras

06.02.10

Thank you very much for a wonderful holiday, and caring, kind personnel. I would like to send special thanks to the waiters Peter, Galina and Andrey, a manager Manina. Doctor Ruslan Tikhonovich thanks a lot for the health you helped to improve. We wish you all the best - the guests from Cherkasy. Sergey, Olga and Liza.

Special thanks to Alina and Marina from Liza.

I sincerely thank you for professional level oа personnel, international level of accommodation, vacation and service. I would like personally thank the receptionist Andrey Boychuk for his caring and attentive service. When an employee can foresee client's wishes - that is the quality of a high class service.

Sincerely yours,
Human resources manager
Joint stock company 'Prykarpattyaoblenergo'
Head of 'Centr Lyudyna'
N.L. Chaklinska

27.01.2010

Chale-Graal! The 'Conflict zone' found no conflicts!! Sincerely yours, Anna Kuzyuta.

Cozy, comfortable and stylish! We will be back soon!!! Thank you for the super-mega-vacation of the highest class!!!

Dmitry, Ekaterina

25.01.2010

I liked everything - wonderful hotel, perfect accommodations, balanced nutrition, great SPA. Thank you very much.

25.01.10

"Love the place, love the people had a great time. I WILL BE Back!

Craiq B. Trombley

Florida U.S.A.

24.01.10

Chale-Graal, thank you very much for the wonderful personnel! We loved to spend our time at yours and we will gladly come back to the hotel)) Lina and Rimma

I have really had a great time; I was astonished by the caring attitude of the staff. It is so good that we have such a good hotel as Chale-Graal in our city. I will be recommending all my friends to visit the hotel, because it is really a place to have a good rest and spend a perfect vacation! Thank you very much! I hope you will become even better!

Sincerely yours, Lena :-)

15.01.10

To the CEO of 'Chale-Graal' Complex
PONAMARENKO TATYANA VADIMOVNA

15th of January, 2010.

Dear Ms. Ponamarenko T.V.,

Thank You for giving us an opportunity to meet the team of 'Chale-Graal', a group of dedicated professionals, people that have been doing everything possible to satisfy demands of moody clients.

We were lucky to be Your guests, Aleskey has done a great job - he was a person to make our holiday perfect from the very first minute.

SPA-center employees were kind, always willing to make us at ease. Chale-Graal has left all the warm feelings in our hearts.

Special thanks to the chef, Andrey.

We will be recommending our friends and colleagues to visit Your hotel.

All the best.

Getmanenko Natalia and Valeriy.

20.01.10

We thank the mistress of the hotel, Tatyana Vadimovna, and Alexey for cozy, hospitable and home-like service. Thank you for the restaurant personnel: barman Mikhail and waiter Nikolay.
Spa-center staff: Oksana Vladimirovna (the manager), Anna. Timur is a true massage master of both classic and Thai ones.
Medical personnel: Nataliya and Sophia. The animators Ivanko, Maria and Janna were remarkable.
Reception administrators Alina, Adnrey, Irina and another Alina helped us greatly.
The interior and service of the hotel are of the highest standards.
Thank you for a pleasant vacation.

See you soon.

Devochkin family

Poltava city

16.01.10

A week spent at Chale-Graal equals a year of happy and great life. Thank you everyone! And especially the magnificent hostess Tatyana Vadimovna.

Sincerely yours, a guest and a friend, Anatoly Bersyuk

16.01.10

Thank you very much for a great vacation and delicious cuisine. If all the hotels were like Chale-Graal, I would say we live in Europe

Tyutyunov

16.01.10

Thank you for everything!
We loved staying at the hotel and we will come back soon enough!

Sobolev family

14.01.10

Thank you very much for a wonderful vacation and great service. Everything was on the highest level, just like in Europe! We will definitely come back to have another magnificent holiday!

Good luck and all the best, further growing and success!

Ivanova

14.01.10

Thanks a lot for the leisure and vacation, for your kindness and care. The hotel personnel deserves a separate gratitude! May Lord bless you and all your initiatives. Irina of the nursery, Sophia the nurse and Andrey from the restaurant should be given a bonus equal to the size of their hearts!!!

P.S. Tatyana Vadimovna, may your business be even more successful, all the best!

Vasyutyk family.

10.01.10

Dear personnel, animation group (Veronika, Janna, Ivan) and everyone else.

Thank you for the comfortable atmosphere created!
Special thanks to the hotel management team, animators group for the unforgettable shows for both children and parents. We thank the medical personnel for professional services provided; the restaurant Teodora, especially cooking and service team for showing us a true art of cookery; the households owners for the perfectly clean accommodations; reception personnel for accuracy, punctuality and loyalty.
And, of course, special gratitude to Tatyana Vadimovna for the caring attitude towards every single guest; Miron, a true professional from the Billiards.

We wish you lots of happiness, peace and love.
You are a great team with good leader.

Kiselev family

09.01.10

I would like express a gratitude to the people that helped to organize our vacation!
The animators team, thanks a lot! You're superb! The professionals!
We will definitely come back!

Good luck and all the best.

Apartment № 103, Oberemok family

09.01.10

Thank you very much, Chale-Graal, for a wonderful vacation time! Everything was perfect! Administration, personnel, services, cuisine, accommodation, well... everything!
Further prosperity and development :)

See you soon
Special thanks to 'Svyato' company for the funny and lambent improvisations, kindness and professionalism!

Good luck

Romanenko family

09.01.10

It is my first time at Chale-Graal, but the great impression will be with me for a long time.

Lera!

Donetsk!

09.01.10

Thank you sincerely for good, caring attitude towards the clients.

So long, Getmanenko Masha.

08.01.10

Everything was great, thanks a lot.

Christmas Eve was a real fairy tale. We have never taken part in such an event. Thank you very much.

Good luck and prosperity.

Samyuk E.L.

Donetsk

08.01.10

Thank you very much for the great organization of our vacation! The unforgettable holidays!!! Good luck, prosperity and grateful visitors!

Lisoviny family

08.01.10

A warm, bright, cozy and big house with a hospitable, caring and beautiful mistress! Amazing atmosphere of kindness and hospitality reigns at the place! Thank you for a wonderful winter vacation! We will gladly visit you again!

Happy New 2010 Year and Merry Christmas!

Grateful Malokhovy family

08.01.10

Chale-Graal, you have conquered my heart with youк beauty. Everything is marvelous; the air itself is filled with kindness. It's a shame that I have to leave Chale-Graal.

A guest of №405, (Evstratko A.A.)

06.01.10

We have special, unforgettable memories of vacation at the place. Thank you for the highly professional treatment and good service management of the SPA.

A grateful family of Fodchinin

05.01.10

Thank you for a perfect vacation, for a quiet and comfortable atmosphere, great service and treatment. The vacation combined European service, Ukrainian nature and true hospitality. Happy New Year to all the team of Chale-Graal! Prosperity, happiness and all the best.

Sincerely, Beley O.N.

04.01.10

Thanks everyone who has put his soul and heart in the place, especially Tatyana Vadimovna. I had an outstanding time at Chale-Graal. It was a true royal vacation. Special thanks to the waiters, Nikolay, Martha and Natalya, and all the personnel!!! Chale-Graal

Sincerely, Shtepenko and Petrovy families.

Khersov city

04.01.10

Thank you!

For a great time, splendid New 2010 Year party. Good luck, happiness and prosperity to all the staff of Chale-Graal

Sincerely yours,

14.11.09

Thank you. Everything was really great. I loved it. Chale-Graal is a quiet, cozy, nice and bright place.

I wish you all the best in the future. Keep up.

Sincerely, Mykola

11.07.09

It was very nice to meet you all here. We like staying here very much. Hope to see you again as soon as possible.

David

25.09.09

Chale-Graal combines style and comfort, diversity of leisure activities, professional treatment, and exquisite delicious cuisine. It is very noticeable that the place has its constant owner. I hope God will support Tatyana Vadimovna in all her initiatives and business, I wish you strong health, longevity, never-ending life and creativity energy, to have no enemies, but friends only. And I wish that the walls of Chale-Graal will witness happy events only; that guests would have only the pleasant and happy feelings when they will be leaving the place, and that the hotel would only prosper with the years passing by.

The honeymoon of our 10th anniversary was magnificent!

P.S. We hope that God will give us opportunity to visit the place many times more.